How Deskside Support Works
To support your environment, we send out a minimum of two people onsite for your IT staff. When you enlist our services, you essentially get an army of new employees who support your environment and are proficient in:
- PC fixes
- Windows Updates
- Hardware Issues
- Software Issues
- Printer Problems
- And More
After getting your NTS team of technicians, you won’t miss a beat when one of your employees is out or unavailable to assist with an IT concern. Based on your IT needs, we adjust the number of your onsite technicians.
Scalable when it comes to the number of technicians your environment requires, our Deskside Support services are all-inclusive.
You don’t have to worry about any extra costs. We control the salary and benefits of your onsite technician when you use our Deskside Support services.
While we control the cost of your certified technicians, you control the workflow.
Whatever you need when it comes to IT, your NTS Deskside Support team will be there to keep your operations running as smoothly as possible.