NTS understands that maintaining your IT hardware is vital to your business. Our contracts are a reliable, affordable alternative to the Original Equipment Manufacturers (OEMs). Our Hardware Maintenance Services portfolio makes this a reality by offering a range of customizable IT hardware maintenance and support services to help you resolve hardware issues quickly and cost-effectively. We offer various Service Level Agreements (SLAs) to ensure your equipment is working at peak performance levels at all times. Partnering with NTS for your IT hardware maintenance reduces complexity through consolidation into a single contract with one point of contact, while reducing your costs by an average of 25-35 percent.
NTS technicians are fully certified by our OEM partners, including HP, IBM, Xerox, Dell and more. Our clients have peace of mind knowing that their equipment will be repaired in a specific time frame by a qualified technician.
Our Enterprise Hardware Maintenance service offerings are designed to:
- Firm fixed cost
- Service Level Agreement (SLA)
- Reduce costs
- Avoid hidden fees
- Deliver a custom contract so that you pay only for what you need
- Supply responsive, personalized service
- Avoid unnecessary upgrades and keep your costs down