IT Support Generalist

Richmond, VA

IT Support Generalist
Job Code: 841

NTS IS HIRING A HANDS-ON TECHNICAL SUPPORT SPECIALIST to perform break/fix hardware repairs on desktops/laptops/printers. Special project work such as installs, desktop application support, and managing assigned calls in a queue.  MUST BE COVID VACCINATED, PASS A CRIMINAL BACKGROUND CHECK/DRUG TEST, HAVE A VALID LICENSE AND RELIABLE TRANSPORTATION.

Required / Preferred Skills:   

Mid to upper level helpdesk  HANDS ON skill set to help with office moves, set ups, knows some networking/switching – enough to troubleshoot a wall jack – working/not working and make it work – type thing,

Legit/Real world experience more important than certs.

A+ cert a plus and/or equivalent education
Win 10 experience is a must, but certification is not required.
Must be able to work on a team environment
Good communication skills.  Will be interfacing in a team and with end-users

NTS is a drug free workplace
COVID-19 protocols in place