Jr. Systems Administrator – 3rd shift

Midlothian, VA

Jr. Systems Administrator – 3rd shift
Job Code: 803
Description:

 

NTS IS HIRING A JR. NOC SYSTEMS ADMINISTRATOR  – Night Shift:  Monday -Thursday  7:00PM – 6:00AM

In this role, you will provide maintenance of the computer desktop environment by analyzing 
requirements, resolving problems, installing hardware and software solutions, and supporting the 
internal IT Helpdesk. You will be responsible for administration and internal support of the Company’s
PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and
performing PC maintenance, upgrades and configurations. 

 Job Responsibilities:  

– Provide helpdesk support and resolve problems to the end user’s satisfaction
– Monitor and respond quickly and effectively to requests received through the IT helpdesk
– Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on 
  priority
– Modify configurations, utilities, software default settings, etc. for the local workstation
– Utilize and maintain the helpdesk tracking software
– Document internal procedures
– Assist with onboarding of new users
– Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any 
  additional specialized equipment
– Install, test and configure new workstations, peripheral equipment and software
– Maintain inventory of all equipment, software and software licenses
– Report issues to the Service Desk for escalation
– Manage PC setup and deployment for new employees using standard hardware, images and 
  software
– Assign users and computers to proper groups in Active Directory
– Perform timely workstation hardware and software upgrades as required

Required Skills:   

A+, HP/Dell certs a plus and/or equivalent education
Win 7/10 experience is a must, but certification is not required.
Must be able to work in a team environment
Good communication skills.  Will be interfacing in a team and with end-users

Additional Information:
Preferred Requirements:
• Bachelor’s Degree in Information Systems, Business, Communications or related field
• 2 years of relevant technical experience
Position Type: Full Time

 

Additional Information:
Night Shift:

Monday -Thursday  7:00PM – 6:00AM

Duration of Contract:  FTE

NTS is a drug free work place
(EOE AA M/F/VET/DISABILITY) 
Covid precautions in place – must wear mask when in office.