Systems Adm. Entry Level F-Sun 6am-6pm
Midlothian, VA
Systems Adm. Entry Level F-Sun 6am-6pm
Job Code: 883
Description:
Do you have outstanding customer service skills? Do you have a knack for computers? Have you taken I.T. classes and loved them? Are you ready for that first step in the world of working in IT?
NTS IS HIRING an Entry Level Systems Administrator in the Richmond, VA area to support multiple customers in our state-of-the-art NOC. The NOC administrators monitor complex environments using cutting edge tools in an effort to support remote environments via phone, remote desktop, and at times, hands-on troubleshooting.
The work schedule is Friday – Saturday – Sunday from 6:00 a.m. – 6:00 p.m. You’ll work 36 hours and get paid for 40! Benefits start on day 91 of employment. $18 – $23/hour depending on experience and certs.
The successful candidate must be able to pass drug tests and background checks. This position requires a valid driver’s license and reliable transportation. The technician must be able to lift as much as 35 pounds and walk up to a mile each day.
SCOPE OF RESPONSIBILITIES INCLUDE:
Triage
Filters help desk support calls
User Life-Cycle Management
Account unlock
Password Reset – VPN, O365, AD, G-Suite
Microsoft Active Directory, MS Office 365 User Management
Manage distribution lists, Shared mailboxes, Calendars membership
End Point Management
Remote Troubleshooting of computer issues like slow computers, cache clearing etc.
Common Outlook errors, Excel not opening
Updating Workstation OS & drivers
Basic O365 issues
Install, uninstall applications
Application navigation assistance
High-level application usage or How-to questions
Google Suite Management
Gather all information & screenshots for Escalation to Level 2 or Level 3 support
Ticket creation & allocation to relevant teams
Monitoring & responding to server notifications
Call on-duty service technicians for P1 issues
Liaison with third party vendors
PREFERRED CERTIFICATIONS:
HDI ITIL A+ MS-900 AZ-900
Any current certifications from MS, Cisco, Brocade, Sophos, Mitel, HP etc.
PAY RATE:
$18 – $23/hour
“All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. “