Systems Adm. Entry Level F-Sun 6am-6pm

Midlothian, VA

Systems Adm. Entry Level F-Sun 6am-6pm
Job Code: 877
Description:

Do you have outstanding customer service skills? Do you have a knack for computers? Have you taken I.T. classes and loved them?  Are you ready for that first step in the world of working in IT?

NTS IS HIRING an Entry Level Systems Administrator in the Richmond, VA area to support multiple customers in our state-of-the-art NOC.  The NOC administrators monitor complex environments using cutting edge tools in an effort to support remote environments via phone, remote desktop, and at times, hands-on troubleshooting.

The work schedule is Friday – Saturday – Sunday from 6:00 a.m. – 6:00 p.m.  You’ll work 36 hours and get paid for 40! Benefits start on day 91 of employment.  $18 – $23/hour depending on experience and certs. 

The successful candidate must be able to pass drug tests and background checks. This position requires a valid driver’s license and reliable transportation. The technician must be able to lift as much as 35 pounds and walk up to a mile each day.

SCOPE OF RESPONSIBILITIES INCLUDE:

Triage

Filters help desk support calls

User Life-Cycle Management

Account unlock

Password Reset – VPN, O365, AD, G-Suite

Microsoft Active Directory, MS Office 365 User Management

Manage distribution lists, Shared mailboxes, Calendars membership

End Point Management

Remote Troubleshooting of computer issues like slow computers, cache clearing etc.

Common Outlook errors, Excel not opening

Updating Workstation OS & drivers

Basic O365 issues

Install, uninstall applications

Application navigation assistance

High-level application usage or How-to questions

Google Suite Management

Gather all information & screenshots for Escalation to Level 2 or Level 3 support

Ticket creation & allocation to relevant teams

Monitoring & responding to server notifications

Call on-duty service technicians for P1 issues

Liaison with third party vendors

 

PREFERRED CERTIFICATIONS:

HDI    ITIL    A+   MS-900 AZ-900

Any current certifications from MS, Cisco, Brocade, Sophos, Mitel, HP etc. 

 

PAY RATE:

$18 – $23/hour

 
“All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. “