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Dependable Managed IT Services in Alexandria, VA

Dependable Managed IT Services in Alexandria, VA

You Don’t Have to be a Big Company to Get Quality IT Services

As a business owner in Alexandria, VA, it can be difficult to keep up with the ever-changing world of technology. Between planning your marketing strategy, managing your budget and keeping your employees efficient, it can be tough to also stay up-to-date on the latest trends in IT.

Any time there is a tech issue, whether it’s minor troubleshooting or a major security breach, it can derail your workday. Without an IT staff to help, you could be costing your business precious overhead time and money.

NTS offers comprehensive and flexible IT managed services for all industries and company sizes. You’ll have access to 24x7x365 experts who monitor technology issues and proactively fix them wherever they pop up across your business.

We promise to provide you with the technology support you need so you can focus on running your business successfully.

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A Unique Approach to IT Managed Services in Alexandria VA

At NTS, we have the expertise to become your trusted IT partner in solving your complex technology issues. We work with you to help you optimize your current IT environment through long-term solutions.

Whether you need relief from an overloaded IT help desk team or just want more minds available to monitor possible issues, your company can have access to a team that can troubleshoot any issues as they arise. You’ll have a team on-call for 24x7x365 service.

We believe that you should be able to rest easy at night knowing that your technology is being vigilantly monitored. By proactively solving problems, you don’t have to worry about any technological concerns.

Spend less time troubleshooting issues and more time focusing on what matters: surpassing your competition.

Our Managed IT Services for Alexandria, VA Business Owners

We can provide tailored IT services so that your business’ needs are met. With our dedication to responsiveness and flexibility, you can be sure that your plan fits your specific needs.

24x7 Service Desk

You will never need to worry about your staff not being able to get help with their IT needs. With our dedicated 24x7x365 IT staff, they can rely on instant answers for any problems big or small. By chatting with us through phone, email or online chat, your team can improve their output and efficiency .

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Systems and Networking Monitoring

Our proactive monitoring service ensures that your software and hardware stay secure and up-to-date. By constantly keeping an eye on your environment, we can head off potential problems before they have a chance to cause damage. This means less downtime and more work getting done.

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Data Backup Recovery

Data and storage loss can be very harmful for any business. You could lose thousands of important documents and client records. Your environment-specific data backup and recovery solutions keep your data safe through a standardized 3-2-1 process. Your vital data will be encrypted and easy to access in case of an emergency, so you can get your business back on track quickly.

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Software Management

Updates to your software, hardware, and 3rd party applications are necessary to keep you safe from cybersecurity breaches and keep your operations running smoothly. NTS’s IT staff monitors all technology so that it is updated and running effectively. Never worry about an update delaying a meeting or outdated technology compromising your valuable data.

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Systems and Network Management

Your hardware runs your business, so it needs to be working at all times. Proactive solutions come from our 24x7x365 monitoring of your physical IT infrastructure. You save the company time and money on technology repairs and costs.

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Mobile Device Management

As more and more people are using mobile devices, it can be difficult to keep them all updated and in compliance with your software standards. But our mobile experts can take care of that for you. We’ll make sure your devices are up-to-date and compliant with your requirements, so you can focus on what’s important.

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Creating a Managed Service Plan That Fits Your Business

At NTS, we have a domestic team of expert IT subject experts who understand your unique needs. We use a tried and true 5-step process to provide you with the specific tech support you need.

  1. You are assigned a dedicated account manager who starts by building a relationship with you and understanding your business’ specific needs.
  2. After understanding your needs, the team will conduct an audit of your work environment in order to set realistic expectations and understand the limitations of your workspace.
  3. Once the audit has been completed, we will meet with you and create a personalized contract for you that fits your needs. You will only pay for the services you need and have room to add more as you scale.
  4. The onboarding process begins with the creation of a run book. This document will include specific information about your devices and software, so that we can better help you.
  5. We’re always here for you, monitoring your environment and assisting when needed. We’ll grow with you and your business as your needs change.

Our process is designed to build a relationship with you and understand your unique and evolving problems. This way, your IT concerns can be met without delay so you can focus on building strong client relationships.

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Secure Your IT With Reliable Managed Service Bundles

Every business has unique needs when it comes to technology. You can’t just use a one-size-fits-all solution.

That’s why you need to work with our certified IT experts to find the right solution for you. We have a range of different bundles to choose from, so you can find the perfect solution for your business.

Our security-based solutions are tailored to meet your specific needs, and we offer priority-based Service Level Agreements (SLAs) so that we can focus on your most critical issues first.

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IT Managed Services Bundles We Offer for Alexandria, VA

As your business grows and becomes more successful, you’ll receive enhanced priority-based SLAs, increased professional services and quicker access to IT subject matter experts.

Option 1: Security Basics

NTS Security Basic Infrastructure Management and Support

This bundle includes basic cyber security and IT environment management. This package is a bare-bones security package, providing only the essentials for securing your IT environment. You’ll have 24x7x365 access to our local IT subject matter experts as well as access to our expert services to maintain your infrastructure running smoothly.

Option 2: Security Essentials

NTS Security Essentials Infrastructure Management and Support

This plan offers improved security measures, an improved SLA and better data backup support. It is designed to provide the best cyber security for the average commercial IT environment. With this bundle, you’ll have access to advanced professional services including access to virtual CIO.

Option 3: Security Business Advantage

NTS Secure Business Advantage Infrastructure Management and Maintenance

This bundle is for the enterprise looking for top-tier cyber security. Along with the protections and services offered by the two previous bundles, it provides top-tier security measures, data backup and recovery along with more direct access to our IT subject matter experts. With this bundle, you will have access to the highest amount of professional cyber security services including comprehensive management of security and virtual CISO.

Let Us Take Care of IT

Managed IT services can be a great benefit to any business, improving your efficiency and client relationships.

 

At NTS, we have a domestic team of technology and security experts who can take care of all your hardware and software needs, so you can focus on your core business.

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