Creating a Managed Service Plan That Fits Your Business
At NTS, our domestic team of expert IT subject experts understand your unique needs. We use a tried and true 5-step process to provide you with specific tech support.
- You are assigned a dedicated account manager who starts by building a relationship with you and understanding your business’ specific needs.
- After understanding your needs, the team will conduct an audit of your work environment to set realistic expectations and understand the limitations of your workspace.
- Once the audit has been completed, we will meet with you and create a personalized contract for you that fits your needs. You will only pay for the services you need and have room to add more as you scale.
- The onboarding process begins with the creation of a run book. This document will include specific information about your devices and software, so that we can better help you.
- We’re always here for you, monitoring your environment and assisting when needed. We’ll grow with you and your business as your needs change.
Our process is designed to build a relationship with you and understand your unique and evolving problems. This way, your IT concerns can be met without delay so you can focus on building strong client relationships.