Stronger and Safer IT in 5-Steps
The subject matter experts at NTS work to create an individualized managed services plan for your IT. Each business has a unique infrastructure and faces unique challenges. NTS knows you’re going to need personalized support. You can count on excellent customer service and experienced technicians to guide you through any IT issues.
Here is our 5-step process for personalized managed IT solutions:
- Step 1: You are paired with a committed account manager. Together you will discuss your needs and talk about what issues you’ve had prior to working with NTS.
- Step 2: A team of experienced IT consultants will perform an audit of your company’s infrastructure. This allows NTS to fully understand what devices and systems your business relies on to operate.
- Step 3: You get to choose a bundle and work on a customized contract to match the requirements found during the IT audit. As your local business grows, you can request additional services to manage your larger IT environment.
- Step 4: You will craft a run book to keep NTS in the know about all of your IT equipment and users. This will allow NTS technicians to know exactly what devices and software need to be managed.
- Step 5: NTS monitors your environment 24x7x365 providing assistance whenever needed while you get to spend more time out of the office and focus your time in the office on productivity.
Through this process, NTS can help take the load off of your IT staff. Without managed services support, you risk overworking your employees and driving them to burn out.