Reliable Managed IT Services in Roanoke VA

Security-Focused Managed Services Provider Ready to Serve Your Business

Reliable Managed IT Services in Roanoke VA

Security-Focused Managed Services Provider Ready to Serve Your Business

Quality IT Support For Companies of All Sizes in Roanoke, VA

As a business owner, it’s hard enough as it is to keep up with the many responsibilities of running your company in Roanoke. You can’t afford to be caught off guard by rapidly changing technology.

Not having the necessary IT personnel to troubleshoot minor issues can derail an entire day or week’s worth of work. You could waste countless hours and money fixing a technology problem or trying to hire the appropriate professionals that will best meet your needs.

NTS offers comprehensive managed IT services that are designed to meet the needs of any size business. With 24x7x365 access to expert managed service providers, you are ensured that your infrastructure never goes down and can be fixed as soon as there’s an issue.

With the managed services team at NTS, you won’t have to worry about compliance and lost revenue due to technological errors. Contact us to learn more about how managed services can fit your business.

A New Approach to IT Support

Your Roanoke company may need more technology support than you can provide. Having a domestic team of IT experts can be a great alternative. The assistance NTS provides is long term and will work with your company to adapt to whatever tech-related challenges your business is facing.

Our managed service providers vigilantly monitor your software and hardware systems. Your IT technicians proactively solve any problems so you don’t have to worry about technological concerns ruining your company’s productivity.

Spend less time fixing problems and focus on what matters: rising above your competitors.


Our Managed IT Services Provider Options for Roanoke Business Owners

Our customized IT managed services plan will provide your business with the responsiveness and flexibility you need to keep your operation efficient and compliant.

24x7 Service Desk

With NTS’s help desk technology services, you can get easy access to a dedicated staff of experienced and trained IT specialists for when your staff needs instant answers to their specific IT problems. Available 24x7x365, you can call, email, or chat with our team to solve any issues big and small.

Check Out Our Service Desk

Systems and Networking Monitoring

Our certified IT professionals solve problems before they become problems with our network monitoring services, which means less downtime and more work getting done. This way, you can ensure that your vital systems and networks are secure and efficient.

Monitor Your Network


Data Backup Recovery

Data loss is devastating for any business — you can lose thousands of vital documents and client records. You need to secure your data, and the only way to do so is through a variety of backup methods. Our team specializes in protecting valuable data through on-site and cloud storage solutions. With secure encryption and easy access, you don’t have to worry about severe downtime.

Prevent a Data Breach

Software Management

Updates to your software, hardware and third party applications are necessary in order to stay safe from cybersecurity attacks. NTS’s IT managed service providers monitor all your technology to make sure it’s updated and running smoothly. You will never have to worry about an update delaying a meeting or old technology compromising your valuable data.

Manage Your Software

Systems and Network Management

Your systems and computer networks are the engines that run your business. If they stop working, your company could lose time and money scrambling to find technology solutions. As your managed services provider NTS monitors your physical IT infrastructure around the clock, so you can stop worrying about downtime, and focus on running your company.

Manage Your Network

Mobile Device Management

Mobile devices are becoming ubiquitous in both public and private life, but it can be difficult to keep up with the latest technologies. Let our experts help you with managed device services that ensure they are all up-to-date with the latest software standards. Give your employees the tools they need to succeed.

Manage Your Devices

Developing Your Own Managed IT Services Support Plan

NTS is a trusted managed service provider that works to understand your unique needs. We have a tried and true way to provide the right tech support for your business operations at all times.

  1. You are assigned a dedicated account manager that starts by building a relationship with you to identify and understand your business’s individual needs.
  2. Once they understand your specific needs, the manager begins an audit of your work environment to establish expectations and better understand the scope for your technology.
  3. We start the on-boarding process by creating a run book, which details the specific information about your devices and software that we refer to so as to better help you.
  4. Our relationship continues to grow through constant communication and support. NTS is here to help you through any challenges and assist in whatever way possible. We are committed to your success and will continue to grow with you.

The goal of this process is to build a relationship with you so we can better align your unique and evolving needs. By following this method, we can address your IT concerns without delay so your business can focus on building its own strong client relationships.

Improve Your Technology with Secure IT Solutions in Roanoke, VA

Every business requires IT solutions specific to their industry. Your IT environment can’t be limited to one solution.

That’s why our certified IT subject matter experts will work with you to determine the right solution for your company. With our comprehensive list of bundles, you can find a solution that is perfect for your operation.

From Security Basics up to the Security Business Advantage bundle, you are guaranteed priority-based Service Level Agreements (SLAs) that allow our team to provide attention where it is most needed.

View Our Bundles


Managed IT Services Bundles

As your business grows and you graduate through the bundles, you’ll receive enhanced priority-based SLAs, increased professional services and quicker access to IT subject matter experts.

Option 1: Security Basics

NTS Security Basic Infrastructure Management and Support

This bundle offers baseline cyber security protections and IT environment management. With this, you’ll have access to our local IT subject matter experts as well as our expert services for continual maintenance of your infrastructure.

Option 2: Security Essentials

NTS Security Essentials Infrastructure Management and Support

This plan provides improved security measures, a more comprehensive SLA and better data backup support. It is designed to offer the best cyber security for the average commercial IT environment. With this bundle, you’ll have access to more advanced professional services, including access to virtual CIO.

Option 3: Security Business Advantage

NTS Secure Business Advantage Infrastructure Management and Maintenance

This bundle is perfect for larger businesses looking for complete cyber security. In addition to the protections and services offered by the first two bundles, this one provides top-tier security measures, data backup and recovery, and more direct access to our IT providers. With this bundle, you’ll have access to the most amount of professional services, including comprehensive security management and a virtual CISO.

Offering IT Managed Services throughout Virginia

NTS has over 25 years of experience provided managed IT support throughout Virginia. Our Richmond-based team can remote IT support, on-site support services and staff augmentation for businesses like yours in Roanoke and Southwest Virginia.

You get the opportunity to partner with service providers who have helped clients run companies ranging from small local businesses to major enterprises and government organizations.

We service the following cities and surrounding areas in Virginia for IT Managed Services

Alexandria | Arlington | Charlottesville | Chesapeake | Fairfax | Fredericksburg | Henrico | Manassas | Norfolk | Richmond | Roanoke | Virginia Beach


Let Us Help You with IT

Every Roanoke business can benefit from IT support services, but not every business has the means to do it themselves. Let NTS’s team of tech experts provide you with the peace of mind that your hardware and software are in good hands.

Get Managed IT Services