Proactive Managed IT Services For Norfolk VA

Proactive Managed IT Services For Norfolk VA

IT Isn’t Just For Larger Businesses

If you’re a business owner, you know that there is never enough time in the day. Between marketing, budgeting and keeping your employees happy it can seem impossible to keep up with the ever-evolving world of IT.

When you need help troubleshooting or repairing an issue from minor to major security breaches – without a dedicated IT staff – your business could be at risk for lost time and money.

NTS offers comprehensive and flexible IT managed services for all industries and business sizes. You’ll have access to expert technicians 24x7x365 who can monitor and fix your company’s technology problems.

We can actively meet your needs so you can confidently focus on growing your Norfolk company.

A Different Approach To IT Support Services

Most Norfolk business owners know that a company’s success is largely dependent on its IT infrastructure. That means you need someone to take care of your network and devices.

But what if hiring a full-time staff person is not feasible? What if your in-house IT expert needs a break from time to time? What if you want more than one opinion when it comes to solving problems?

You can trust NTS for reliable, customized managed IT services.

Our managed service providers will work with you to understand your current technology environment and develop long term solutions. NTS will monitor your software and hardware proactively so that any problem can be solved before it becomes too big of an issue.

We can even help you develop a disaster recovery plan so that your company stays up and running in case of any unforeseen circumstances.

NTS will take care of all your tech needs so that you can focus on what you do best: surpassing the competition.

Get IT Help

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IT Managed Services We Offer for Norfolk Businesses

NTS’s IT support is specifically designed for your business. With a focus on responsiveness and flexibility, you can be confident that your plan covers exactly what your business needs.

24x7 Service Desk

With NTS’s help desk services, you’ll have access to a team of experienced and trained IT specialists who can solve your IT problems, big and small. They can answer your calls 24×7 and can be reached via email or chat.

See Our Service Desk

Systems and Networking Monitoring

When you proactively monitor your systems and update your software and hardware, you can solve problems with data management and other underlying issues. Our network monitoring services will ensure that technology malfunctions don’t halt production.

Monitor Your Systems

 

Data Backup Recovery

Data and storage backup is essential for any business — you could lose thousands of vital documents and client records with one data breach. Our environment-specific backup solutions secure your data through a variety of means. They’re encrypted and easy to access in case of emergencies, quickly getting your business back on track.

Protect Your Data

Software Management

Keep your software, hardware, and 3rd-party applications up to date to safeguard against cybersecurity breaches and ensure that your operations run efficiently. NTS’s IT providers maintain constant monitoring of all of your technology to ensure that they are up to date and functioning properly.

You won’t have to worry about a meeting being delayed or obsolete technology jeopardizing your valuable data.

Manage Your Software

Systems and Network Management

Your hardware helps run your business, so you need to make sure it’s working at all times. A proactive approach to your IT infrastructure comes with our 24×7 monitoring of your physical IT environment. This way, you can free up time and money from having to deal with technology repairs and costs.

Manage Your Systems

Mobile Device Management

As a business owner, it can be difficult to stay up-to-date on all of your mobile devices and make sure they are compatible with your software. We make this process easy with managed device services that keep up with your equipment. Give your employees access to the right tools without worrying about overhead time.

Manage Your Devices

Creating a Personalized IT Managed Service Plan

Our staff of skilled IT providers at NTS will begin by getting to know you and your organization. Your company will have the IT support it needs through a tried-and-true 5-step method.

  1. You’ll be assigned a dedicated account manager. They will establish will a rapport with you to discover and comprehend your company’s specific requirements.
  2. Once you’ve expressed your needs, the NTS team begins an audit of your work’s IT setting. This is used to set expectations and better understand the scope of your environment.
  3. After the audit is finished, we’ll meet with you to create an IT support plan that meets your unique demands. You’ll only receive the services you require, with room for future expansion.
  4. Then, you’ll create a run book, which specifies particular information about your devices and programs that we will use to assist you.
  5. Our partnership is long-term and continuous, with frequent monitoring of your environment, assisting when necessary, and developing together with you and your company.

IT Support Bundles That Will Reduce Your Worries

Most organizations require unique IT solutions to ensure that their technology is running smoothly and efficiently. Your IT infrastructure can’t be confined to a cookie-cutter method.

That’s why, together, you will work with our managed IT service providers who are certified to help you pick the best solution for your needs.

From the Security Basics option to the Security Business Advantage bundle, you are guaranteed priority-based Service Level Agreements (SLAs) to allow our team to focus on and give attention to your most critical issues.

View Our Bundles

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 Managed IT Services Bundles

With our comprehensive IT bundles, you’ll be able to receive special service-level agreements, increased professional services and easier access to IT specialists in Norfolk.

Option 1: Security Basics

NTS Security Basic Infrastructure Management and Support

This bundle offers baseline cyber security protections and IT environment management. The bundle includes 24x7x365 access to our local IT subject matter experts as well as access to our professional services to keep your infrastructure supported.

Option 2: Security Essentials

NTS Security Essentials Infrastructure Management and Support

This plan is designed to offer the best cybersecurity for the average commercial IT environment. It includes improved data backup support and improved SLA measures. Along with everything included in the previous bundle, this plan provides better security measures and an improved SLA. With this bundle, you’ll have access to more advanced professional services including access to virtual CIO.

Option 3: Security Business Advantage

NTS Secure Business Advantage Infrastructure Management and Maintenance

This bundle is the best for those looking for absolute proactive cybersecurity. Along with the protections and services offered by the two previous bundles, this one provides top-tier security measures, data backup and recovery along with more direct access to our IT subject matter experts. With this bundle, you’ll receive access to the most comprehensive security management and virtual CISO services available.

Offering IT Managed Services throughout Virginia

We service the following cities and surrounding areas in Virginia for IT Managed Services

Alexandria | Arlington | Charlottesville | Chesapeake | Fairfax | Fredericksburg | Henrico | Manassas | Norfolk | Richmond | Roanoke | Virginia Beach

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Let Us Take Care of IT

An advanced technology approach may help any Norfolk business or organization, but not everyone has the financial means to create one. NTS’s domestic staff of technology and security experts can relieve your hardware and software problems with our Managed IT Services.

Start Your Plan Today