Developing Your Own Managed Services Support Plan
NTS is a trusted managed service provider that works to understand your unique needs. We have a tried and true way to provide the right tech support for your business at all times.
- You are assigned a dedicated account manager that starts by building a relationship with you to identify and understand your business’s individual needs.
- Once they understand your specific needs, the manager begins an audit of your work environment to establish expectations and better understand the scope for your technology.
- We start the on-boarding process by creating a run book, which details the specific information about your devices and software that we refer to so as to better help you.
- Our relationship continues to grow through constant communication and support. NTS is here to help you through any challenges and assist in whatever way possible. We are committed to your success and will continue to grow with you.
The goal of this process is to build a relationship with you so we can better understand your unique and evolving needs. By following this method, we can address your IT concerns without delay so your business can focus on building its own strong client relationships.