Comprehensive Managed IT Services Based in Richmond, VA

 

Solving Your Unique Ongoing Tech Problems

Comprehensive Managed IT Services Based in Richmond, VA

 

Solving Your Unique Ongoing Tech Problems

If your business’s IT started malfunctioning or if you were the victim of a cyber attack, would your staff be able to help? Many workplaces struggle to keep a large enough IT team on hand to solve unpredictable cyber issues.

An IT problem could occur at any time and without 24×7 support it’s impossible to address them all before they escalate. Even when issues occur during working hours, your employees can become overwhelmed or the issues can encroach on productivity throughout the workplace.

One of the many growing IT complications is cyber security. Up to this point, your IT efforts may not even include extensive security measures but statistics show that 34% of organizations experienced a malware attack in 2020 and 28% were victims of a ransomware hit.

The best way to protect your business and maintain a productive workflow is to have a proactive and experienced team of technicians managing your IT.

NTS has a variety of managed IT services bundles that all provide long term IT solutions, top-tier cyber security, proactive system monitoring and 24x7x365 operations support. These bundles make it easy to bring IT support to your small business, commercial facility, large healthcare operation, government organization and everything in-between.

By opting for managed services, you can majorly cut down on spending by limiting the amount of staff you need and by keeping your IT reliable. While NTS handles your hardware and software, you can focus on growing your business.

Personalized Managed Services Based in Richmond

NTS offers customized IT managed services plans based on your unique business requirements. Our subject matter experts will tailor a plan that covers exactly what your company needs to improve productivity. You’ll have access to services like:

24x7 Service Desk

If your network goes down over the weekend, it can be an IT nightmare for an understaffed team. With NTS, you have access to a dedicated group of trained IT specialists who are available 24x7x365 to offer solutions. No matter how big or small the issue, our team can call, email and chat with you to find the proper fix.

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Data Backup Recovery

Data and storage loss can devastate your business. Between losing vital documents and client records, you’re looking at a huge hit to your finances and company’s reputation.

With environment-specific data backup and recovery solutions, you can protect your data on multiple fronts. NTS will encrypt your data while making it easy for your team to access in case of an emergency. If the unfortunate event occurs, your information will be secured.

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Systems and Network Management

Your hardware runs your business – if your network goes down, it can bring your entire production to a screeching halt. NTS’s 24x7x365 environment monitoring services will watch after your physical IT infrastructure.

Our proactive solutions will stay on top of your systems and save your company time and money on technology repairs and costs.

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Systems and Networking Monitoring

When you proactively monitor your software and hardware environment, you can keep your systems up to date and secure. NTS’s monitoring services will solve your problems before they become problems by preventing issues from stopping production ahead of time.

High performing equipment means working more efficiently.

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Software Management

Outdated equipment makes it hard to work productively and can leave your data vulnerable to cyber security breaches. NTS’s IT staff will monitor your systems and make necessary updates to your software, hardware, and 3rd party applications to keep them running smoothly.

You’ll prevent delays and malfunctions with updated equipment.

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Mobile Device Management

As technology advances, our need for mobile devices grows. With so many different screens and devices available and needed for your business, it can be hard to keep track of them all. Our mobile experts will maintain your devices and keep them up to date with your software standards.

Your employees will have the tools they need to succeed.

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IT Plans Focused on Security and Stability

NTS offers a scale of managed IT services to perfectly adjust to a variety of industries and businesses of all sizes. Your company will get to choose from three bundles that provide you with much needed security, storage and servicing.

At each level of service, there are IT subject matter experts working to monitor and stop security problems before they escalate. NTS works to ensure your business is secure, stable and headed towards positive growth.

By siding with an experienced managed IT services provider, your company can minimize your data breach risk, maximize your cyber security and optimize your operations. NTS will help you find the right plan for your business.

Regardless of what bundle you choose, your business will have a priority-based Service Level Agreement that makes it possible for NTS technicians to get to your most pressing problems first.

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Managed IT Services Bundles for Every Business

Whether you have a large enterprise or a unique local business, NTS has a variety of bundle sizes to help your company with IT.

Option 1: Security Basics

NTS Security Basic Infrastructure Management and Support

This bundle is designed to provide your small business with cyber security defenses and IT environment management. 

This is a great baseline for managed services support as your company will get all the primary features it needs. While working with NTS, your bundle will include, but is not limited to: 

  • Infrastructure Monitoring and Management
  • Business Class Email
  • Standard Backup with Options
  • Endpoint Protection Services
  • Layered Security Protection
  • Security Software Hot Fixes, Updates and Patches
  • Vendor Management for approved 3rd-Party Vendors
  • End User Security Awareness Training
  • Phone/Remote Support 24x7x365
  • Security Consulting Services

Option 3: Security Business Advantage

NTS Secure Business Advantage Infrastructure Management and Maintenance

If your large business or enterprise needs full cyber security protection and increased access to expert IT technicians, this premium bundle is for you.

NTS has the professional services that you need to protect your livelihood and keep your workplace focused on profits. This package offers everything from the basics and essentials plans along with top-tier services such as:

  • Enterprise Class Email
  • MFA Broad Range of Applications
  • End User Security Awareness Training with Premium Content
  • Monthly Security Health Check
  • Advanced Endpoint Protection
  • Anti-Virus, AI, Response Data Analytics & Web Content Filtering
  • Anti-Spam/Email Security
  • Outbound Monitoring & Filtering
  • Enterprise Backup Options
  • A Comprehensive Suite of Professional Services
  • Consulting Included

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Option 2: Security Essentials

NTS Security Essentials Infrastructure Management and Support

The essentials bundle is designed with the midsize to large commercial business in mind.

Take your security a step further with this bundle. You will get all of the offerings included in the Security Basics along with helpful add-ons. Your company will get excellent cyber security and your IT team will get much needed support. This bundle includes, but is not limited to:

  • An Upgraded Email Solution
  • Expanded Storage and Enhanced RTO/RPO Backup Options
  • More Advanced Infrastructure and Endpoint Protection
  • A Deeper End User Security Awareness Training
  • Mobile Device Security Management
  • More Developed Professional Services like Virtual CIO Services

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Start Your Journey With Managed Services

Reliable IT services are crucial for keeping your business productive and efficient. Without a proper team handling your hardware and software systems, they can easily get outdated and start malfunctioning. NTS’s dedicated IT staff will monitor your equipment and handle any technological concerns you have, doing the work of a full-staffed IT department for you.

If your business is ready to save money with managed services, NTS is ready to tackle your technology concerns.

A quick networking discovery scoping session will help our team learn how many devices and users your work environment has, and access to your admin account will show us the numbers. Once our subject matter experts determine what you need, we’ll start the onboarding process and set up monitoring equipment to get our services going.

Once you provide the information needed, NTS will create the perfect service plan for your business.

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Create a Customized Managed Services Plan for your Company

When you need a comprehensive IT plan, NTS’s subject matter experts will take the time to understand your unique requirements and tailor a strategy for you. Through a tried and true 5-step process, your company will receive the tech support it needs.

NTS’s premier process is focused on building a relationship with you to better understand your company’s unique and evolving needs. By following this method, your IT concerns will be met with reliable and consistent problem solving. Our IT technicians will focus on your work environment so you can focus on growing and building your business.

Let Us Worry About IT

Every company should have a dedicated IT staff that they can rely on, but not every company has the means to do so.

Let NTS’s experienced team of technology and security IT experts manage your hardware and software systems so you can focus on your business success.

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