Creating a Personalized IT Managed Service Plan
Our staff of skilled IT providers at NTS will begin by getting to know you and your organization. Your company will have the IT support it needs through a tried-and-true 5-step method.
- You’ll be assigned a dedicated account manager. They will establish will a rapport with you to discover and comprehend your company’s specific requirements.
- Once you’ve expressed your needs, the NTS team begins an audit of your work’s IT setting. This is used to set expectations and better understand the scope of your environment.
- After the audit is finished, we’ll meet with you to create an IT support plan that meets your unique demands. You’ll only receive the services you require, with room for future expansion.
- Then, you’ll create a run book, which specifies particular information about your devices and programs that we will use to assist you.
- Our partnership is long-term and continuous, with frequent monitoring of your environment, assisting when necessary, and developing together with you and your company.