With NTS’s help desk services, you’ll have access to a team of experienced and trained IT specialists who can solve your IT problems, big and small. They can answer your calls 24×7 and can be reached via email or chat.

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When you proactively monitor your systems and update your software and hardware, you’re able to solve problems with data management services and other underlying issues. Our network security services help ensure that technology malfunctions don’t halt production.

Monitor Your Systems

Data and storage backup is essential for any business because you could lose thousands of vital documents and client records with one data breach. Our environment-specific backup solutions secure your data through a variety of means. They’re encrypted and easy to access in case of emergencies, quickly getting your business back on track.

Protect Your Data

Keep your software, hardware and 3rd-party applications up to date to safeguard against cybersecurity breaches and ensure that your operations run efficiently. NTS’s IT providers maintain constant monitoring of all of your technology to ensure they’re up to date and functioning properly.

You won’t have to worry about a meeting being delayed or obsolete technology jeopardizing your valuable data.

Manage Your Software

Your hardware helps run your business, so you need to make sure it’s working at all times. A proactive approach to your IT infrastructure comes with our 24×7 monitoring of your physical IT environment. This way, you can free up time and money from having to deal with technology repairs and costs.

Manage Your Systems

As a business owner, it can be difficult to stay up-to-date on all of your mobile devices and make sure they are compatible with your software. We make this process easy with managed device services that keep up with your equipment. Give your employees access to the right tools without worrying about overhead time.

Manage Your Devices

A managed services provider (MSP) enables you to combine your existing infrastructure and team with a specialized IT company to comprehensively manage your servers, computers, networks and other technology needs. By outsourcing these responsibilities, you gain the expertise of skilled professionals who actively monitor and maintain your systems. This proactive approach saves you valuable time and money, giving you the freedom to focus on business growth even if you do not have a large on-site IT staff.

When a technical issue arises within your environment, a local partner can provide much faster response times and quicker turnarounds for on-site maintenance and support. Partnering with NTS eliminates the uncertainty of dealing with impersonal, distant companies and gives you the peace of mind that your assets are fully protected and safeguarded.

Our in-house Network Operations Center (NOC) is accessible 24 hours a day, seven days a week, 365 days a year to solve issues promptly. Instead of routing your calls to a call center, our highly trained IT professionals provide fast, direct answers and reliable service desk support so your employees experience limited downtime.

A managed services plan safeguards your vital information against unexpected outages, storms and data breaches through comprehensive disaster backup and recovery strategies. With an experienced managed IT services provider like NTS by your side, irreplaceable data can often be swiftly restored.

Our IT support specialists monitor and manage technology for businesses and organizations all over Norfolk, including near:

East Beach, Fleet, Ghent, Lamberts Point, Norview, Ocean View, Virginia Zoo, Wards Corner, West Ocean View and more.