Customized Managed IT Service Plans For Your DC Business
NTS’s expert IT staff prioritizes understanding your company’s specific demands. Our tried and true 5-step approach gives your business the technological assistance it requires at all times.
- You are assigned a dedicated account manager. They will speak with you directly to understand and identify your company’s unique circumstances and start building a relationship with you.
- The team will begin an evaluation of your working environment once they understand your needs. This will be used to set expectations and comprehend your environment’s capabilities.
- You will collaborate with us once the audit is complete to create a customized and flexible contract that addresses your specific needs now and in the future.
- The onboarding process will begin with the creation of a run book, which specifies the detailed information we need on your devices and software to better assist you.
- Our relationship continues with a solid foundation as NTS proactively monitors your environment and helps you when needed. We grow side by side with your business.
Our method concentrates on building and maintaining a relationship with you and your business so we can better understand your unique and ever-changing concerns. By following this process, your IT issues will be handled as soon as they appear, so you can continue focusing on your own client relationships and company success.