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Specialized Managed Services Provider in Charlottesville, VA

Specialized Managed Services Provider in Charlottesville, VA

Our IT Support Providers Solve Your Problems Proactively

Technical problems can occur at any time. If your internal IT department doesn’t get to it fast enough, one small vulnerability can turn into a huge malfunction or cybersecurity attack, increasing recovery costs, risking the exposure of sensitive data and disrupting your workplace’s productivity.

As your company grows, your expansive hardware and software systems get more difficult to monitor and maintain. With cybersecurity threats on the rise, this won’t do.

Studies show that small and medium-sized businesses believe they won’t be targeted by a cyberattack and don’t need additional IT services. However, in 2020, 34% reported having malware and 28% had ransomware. An already overworked IT department that struggles to keep up with daily demands only increases the risks of further attacks and complications.

If your Charlottesville business is struggling to keep up with its technology needs, Networking Technologies + Support (NTS) offers comprehensive managed IT services that can provide the additional support you need to keep your systems running smoothly.

With NTS taking care of proactive monitoring and maintenance, you can focus on bigger tasks, like company-wide projects and profits. Speak to our team today about managed services in Charlottesville, VA, and see how these solutions simplify IT management.

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Related Services

Stay On Top of Your IT with Network Monitoring and Maintenance

When you work with NTS, you gain a partner in IT with extensive knowledge in long-term technology solutions.

If your current IT help desk team is short staffed with a limited budget to hire full-time technicians, NTS’s specialists can fill in the gaps. Our managed IT services include Domain Name System (DNS) protection for data security, network monitoring for your hardware and software, email security, device management and much more.

By having a professional team of IT technicians consistently monitoring your infrastructure, issues can be diagnosed and addressed in real time before they harm business operations.

IT is not the same for every company in Charlottesville, VA—your environment has its own unique needs. That’s why NTS tailors its services to fit your specific situation, so you can get solutions that work for you.

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Customized Managed IT Services in Charlottesville, VA

When your company needs better solutions to technological issues, NTS’s subject matter experts can create a customized managed services plan to fit your business requirements.

You’ll have access to several managed IT services, including:

24x7x365 Service Desk

If your company is experiencing technical difficulties that it can’t solve, NTS’s IT subject matter experts can help you find a solution.

Our team is available over phone or through email to assist with issues big and small. Get help from our 24x7x365 service desk.

Data Backup Recovery

Company and client information is valuable. Any data and storage loss could have a devastating impact on the business.

NTS can secure your assets with data backup and recovery solutions that encrypt your files and use DNS protection. Keep your information safe with data backup and recovery.

Systems and Networking Monitoring

When your IT environment is proactively monitored, you can prevent technical issues from halting business operations.

NTS’s managed service professionals can act as a human firewall by keeping your software and hardware systems safe and up-to-date. Let us take care of your systems and network monitoring.

Systems and Network Management

Your hardware is the backbone of your business, which is why it should always be running efficiently.

NTS will help you keep up with the physical IT structure by using proactive solutions that will cut down on repairs and expenses. Take a look at our systems and network management services.

Software Management

Outdated equipment can cause malfunctions, delays, vulnerabilities and cybersecurity breaches.

NTS’s IT experts can manage your software system, proactively monitoring the environment and making updates as needed.

Keep your software and hardware running efficiently with our software management services.

Mobile Device Management

When your company uses a variety of screens and mobile devices, it can be tricky keeping track of them all.

Our IT specialists will maintain your devices and make regular updates to the software so they can stay secure and operate smoothly. See how we can help increase your productivity with mobile device management.

The Power of 24x7x365: Our Experts, Your Peace of Mind

Managed IT services often rely on understaffed help desks or automated ticketing systems that can leave businesses waiting for hours without a plan during a critical failure. NTS distinguishes itself by maintaining a fully staffed, in-house Network Operations Center (NOC) that operates 24x7x365. Because this team is composed of our own dedicated IT professionals rather than a third-party call center, they possess a deep, institutional knowledge of your specific infrastructure. Our internal synergy allows for responsive, high-level troubleshooting and a seamless transition from detection to resolution.

The benefits of this around-the-clock support extend far beyond simple convenience; it’s a fundamental component of proactive risk management. With 24x7x365 monitoring, our NOC can identify and mitigate potential vulnerabilities or hardware failures in real-time, often before they can have a serious impact on your operations. This constant vigilance eliminates the “break-fix” cycle, providing your business with maximum uptime and the peace of mind that comes from knowing threats and system glitches are being addressed while you sleep. By providing continuous expert oversight, NTS empowers your team to focus on core objectives—without the looming fear of costly technical downtime.

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A Managed Services Plan Tailored to Your Company

When you need an effective IT plan, NTS’s managed services experts in Charlottesville, VA, will take the time to understand your unique needs and craft a strategy for you. Through a carefully designed process, our certified IT technicians will provide the tech support your company needs.

Step 1: You are assigned a dedicated account manager. They will build a relationship with you, taking the time to identify and understand your specific needs.

Step 2: Your team of trustworthy IT subject matter experts will begin auditing your work environment. This will establish expectations and be used to better understand the scope of your technology and systems.

Step 3: You will work with us to create a customized contract based on the audit results and your requirements. There is room to upscale your services in the future as your business grows.

Step 4: You will create a run book as part of the onboarding process, detailing specific information about your devices and software that our technicians need to assist you.

Step 5: Our relationship continues through constant monitoring of your environment, assisting whenever and wherever needed to grow with you and your business.

Reliable Managed Services Providers (MSPs) for Charlottesville, VA, Businesses

Having reliable IT services is crucial for productivity. Your business will perform better when all of its networking and software systems are up-to-date and functioning as they should.

NTS’s IT technicians are dedicated to addressing your technological concerns through proactive monitoring and maintenance. With decades of IT experience and numerous certifications, you can trust our staff to monitor and protect your network systems.

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ISO Certified

ISO certifications show that we mean business when taking care of your technology. Our team works tirelessly to maintain the following ISO certifications: ISO 9001:2015, ISO/IEC 20000-1:2018 and ISO/IEC 27001:2013

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Security-Minded

Your tech environment is only as strong as the safeguards protecting it. We take your cybersecurity to heart, building solutions from a robust security foundation.

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Innovative Culture

Our dedicated subject matter experts are always exploring the latest advancements to keep your systems up-to-date and your operations proactive. With managed IT services in Charlottesville, VA, we continually discover smarter ways to secure and enhance your tech environment.

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Experienced Leadership

Exceptional service starts with strong, knowledgeable leaders. Backed by over a hundred years of combined industry experience, our leadership team ensures you’re supported by professionals who truly understand the IT landscape.

Industries We Serve

Our team is fully equipped to customize our managed services to fit your specific environment. In Charlottesville, VA, and beyond, we support:

Offering Managed IT Support Services in Charlottesville and Throughout Virginia

Our Midlothian-based company has a significant IT footprint in Charlottesville, VA. For example, we’re proud to have a team of technology professionals dedicated to serving UVA Medical Center. Additionally, our client site at the University of Virginia is staffed by subject matter experts who handle tasks such as PC installs, deskside support, cybersecurity analytics and more. The team based out of this top-ranking healthcare system offers many of the benefits associated with using managed services for your digital needs.

In addition to the City of Charlottesville, NTS services the following cities and surrounding areas in Virginia for managed IT services:

Alexandria | Arlington | Charlottesville | Chesapeake | Fairfax | Fredericksburg | Henrico | Manassas | Norfolk | Richmond | Roanoke | Virginia Beach

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Let Us Handle IT for You

With specialized Managed Services, you can receive proactive IT support that helps your business operate more efficiently. NTS’s team of technicians will take care of monitoring hardware and software systems for you, so you can get your time back for larger projects. 

Boost Your Productivity With NTS

Frequently Asked Questions About Managed Services in Charlottesville, VA

What is a managed service provider?

A managed services provider (MSP) enables you to combine your existing infrastructure and team with a specialized IT company to comprehensively manage your servers, computers, networks and other technology needs. By outsourcing these responsibilities, you gain the expertise of skilled professionals who actively monitor and maintain your systems. This proactive approach saves you valuable time and money, giving you the freedom to focus on business growth even if you do not have a large on-site IT staff.

Why is partnering with a local managed IT services provider in Charlottesville, VA, important?

When a technical issue arises within your environment, a local partner can provide much faster response times and quicker turnarounds for on-site maintenance and support. Partnering with NTS eliminates the uncertainty of dealing with impersonal, distant companies and gives you the peace of mind that your assets are fully protected and safeguarded.

If a technical issue arises, will my company have access to immediate employee support?

Our in-house Network Operations Center (NOC) is accessible 24 hours a day, seven days a week, 365 days a year to solve issues promptly. Instead of routing your calls to a call center, our highly trained IT professionals provide fast, direct answers and reliable service desk support so your employees experience limited downtime.

How does a managed services plan protect data from breaches or outages?

A managed services plan safeguards your vital information against unexpected outages, storms and data breaches through comprehensive disaster backup and recovery strategies. With an experienced managed IT services provider like NTS by your side, irreplaceable data can often be swiftly restored.