With NTS’s help desk technology services, you can get easy access to a dedicated staff of experienced and trained IT specialists for when your staff needs instant answers to their specific IT problems. Available 24x7x365, you can call, email or chat with our team to solve any issues big and small.

Check Out Our Service Desk

Our certified IT professionals solve problems before they become costly issues with our network monitoring services, which means less downtime and more work getting done. This way, you can ensure that your vital systems and networks are secure and efficient.

Monitor Your Network

Data loss is devastating for any business—you can lose thousands of vital documents and client records with a single breach or disruption. Because of this, you need to secure your data, and the only way to do so is through a variety of backup methods. Our team specializes in protecting valuable data through on-site and cloud storage solutions. With secure encryption and easy access, you don’t have to worry about severe downtime.

Prevent a Data Breach

Updates to your software, hardware and third party applications are necessary in order to stay safe from cybersecurity attacks. NTS’s IT managed service providers monitor all your technology to make sure it’s updated and running smoothly. You won’t have to worry about an update delaying a meeting or old technology compromising your valuable data.

Manage Your Software

Your systems and computer networks are the engines that run your business. If they stop working, your company could lose time and money scrambling to find technology solutions. As your managed IT services provider, NTS monitors your physical IT infrastructure around the clock, so you can stop worrying about downtime and focus on running your company.

Manage Your Network

Mobile devices are becoming ubiquitous in both public and private life, but it can be difficult to keep up with the latest technologies. Let our experts help you with managed device services that ensure they are all up-to-date with the latest software standards. Give your employees the tools they need to succeed.

Manage Your Devices

A managed services provider (MSP) enables you to combine your existing infrastructure and team with a specialized IT company to comprehensively manage your servers, computers, networks and other technology needs. By outsourcing these responsibilities, you gain the expertise of skilled professionals who actively monitor and maintain your systems. This proactive approach saves you valuable time and money, giving you the freedom to focus on business growth even if you do not have a large on-site IT staff.

When a technical issue arises within your environment, a local partner can provide much faster response times and quicker turnarounds for on-site maintenance and support. Partnering with NTS eliminates the uncertainty of dealing with impersonal, distant companies and gives you the peace of mind that your assets are fully protected and safeguarded.

Our in-house Network Operations Center (NOC) is accessible 24 hours a day, seven days a week, 365 days a year to solve issues promptly. Instead of routing your calls to a call center, our highly trained IT professionals provide fast, direct answers and reliable service desk support so your employees experience limited downtime.

A managed services plan safeguards your vital information against unexpected outages, storms and data breaches through comprehensive disaster backup and recovery strategies. With an experienced managed IT services provider like NTS by your side, irreplaceable data can often be swiftly restored.

Our IT support specialists monitor and manage technology for businesses and organizations all over Roanoke, including near:

Arrington Court, Blue Hills Golf Club, Greater Deyerle, Mill Mountain Star, Raleigh Court, Roanoke-Blacksburg Airport, Wasena Park, Washington Park, West View Terrace, Wilmont Park and more.