NTS understands that maintaining your IT hardware is vital to your business. Our contracts are a reliable, affordable alternative to the Original Equipment Manufacturers (OEMs). Our Hardware Maintenance Services portfolio makes this a reality by offering a range of customizable IT maintenance and hardware support services to help you resolve hardware issues quickly and cost-effectively. We offer various Service Level Agreements to ensure your equipment is working at peak performance levels at all times. Partnering with NTS for your IT maintenance reduces complexity through consolidation into a single contract with one point of contact, while reducing your costs by an average of 25-35 percent.
NTS technicians are fully certified by our OEM partners, including HP, IBM, Xerox, Dell and more. Our clients have peace of mind knowing that their equipment will be repaired in a specific time frame by a qualified technician.
Our service offerings are designed to:
- Firm fixed cost
- Service Level Agreement (SLA)
- Reduce costs
- Avoid hidden fees
- Deliver a custom contract so that you pay only for what you need
- Supply responsive, personalized service
- Avoid unnecessary upgrades and keep your costs down